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wavtor
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 Posted: Sat Mar 31, 2007 00:38 Post subject: Navman f20 problem need help big time |
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When I try to conect to my Navman f20 it tells me that it failed to conect. I do have the f20 pluged in the I have held the power button on the f20 for 3 sec to get the usb screen up.
Ii really need help with this please
Wavtor |
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High Tech Redneck
GPS:
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| Posted: Fri Apr 27, 2007 00:56 Post subject: Re: navman f20 problem need help big time |
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| wavtor wrote: | when i try to conect to my navman f20 it tells me that it failed to conect i do have the f20 pluged in the i have held the power button on the f20 for 3 sec to get the usb screen up i really need help with this please
wavtor |
This is a common problem that requires some computer Knowledge. I spent a lot of time researching a solution.
The F20 Desktop Software and Service pack on the CD's from navman do not work, as you have seen. The solution is to go to the navman website and download this Service Pack: F-Series Service Pack 1 .exe
Be sure your f20 is connected to the USB cable and turned on displaying the USB Connection screen. Leave it on during the entire process.
Once downloaded, run this self extracting file and let it install automatically. After it is installed and ran.....you will see the same error again of failure to connect.
At this point you must reinstall the driver manually. Right click on your "My Computer icon, Select Devices, then properties on the navman. You should see a yellow "?" next to a statement "Unknown Device" in the USB devices. Click on the "Reinstall Driver" and select a specific location or the Have Disk button. The USB driver is now located in C:\program files\Navman\f20servicepack\USB directory.
You should get a button that now says Okay at the bottom, click onto it and allow the MS program to update the drivers. You should see the device screen change and say "This device is operating properly". You can then close the windows and run the F20 desktop program. It should connect then.
Another way to install the driver, is click on the "Start" button in the lower left side (on the toolbar at the bottom of your screen), Select Settings, Control Panel, then Add/Remove Hardware. In the program select "Search for New Hardware" (While the f20 is plugged in and turned on). The automatic search for a better driver does not usually work. But, click on Have Disk or search a specific location and go to the Program Files, Navman, F20 Service Pack, USB Directory. You should then see the Navman device drivers displayed. Select the f20 driver and click "Okay". This will also install the driver and it should begin communicating with the computer.
I found Navman (unless they get money) has a "Customer No Service" department that is as useless as tits on a boar hog.
The above steps will correct your problems with the f20. Good luck on finding updated maps that are more than 2-3 years old. Navman claims they are no more than 10-12 months old.....Right! 
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mart280
GPS:
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| Posted: Sun Apr 29, 2007 06:52 Post subject: Re: navman f20 problem |
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| service pack 2 wont install I have
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Guest
GPS:
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| Posted: Sun Apr 29, 2007 06:57 Post subject: Re: navman f20 problem |
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| My F20 is recognized correctly in device manager but when I try to run service pack 2 it wont install any files, the hard drive light flashes for a few seconds but thats it, I cant get the desktop tool to see my F20 it says install the smartst 2006 service pack, is this service pack 2 ?.
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Ming
GPS:
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Guest
GPS:
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| Posted: Mon Apr 30, 2007 02:54 Post subject: Re: Navman F20 Service Pack 1 |
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Thanks m8 but still have the same problem, Navman is in device manager ok
but connectivity software wont recognize it, it says I need smartst 2006 desktop software, where do I get that from, and the 1.2mb service pack 2 from the navman site wont install although service pack 1 will install but says software is the same as what is already on my navman, thanks for any help.
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Guest
GPS:
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| Posted: Tue May 01, 2007 00:14 Post subject: Re: Navman F20 Service Pack 1 |
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| Would like to update my post, the service pack 2 file on the navman site is now 7.99mb and no longer 1.2mb (they must have had the wrong file up over the weekend) and it now works, also I assume if I buy the connectivity software this includes the 2006 smartst desktop software.
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wavtor
GPS:
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| Posted: Sun May 06, 2007 22:22 Post subject: |
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| thanks everyone that all help and i now have it working
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JDMils
GPS:
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| Posted: Sun May 27, 2007 20:45 Post subject: Re: Navman F20 Service Pack 1 |
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| Anonymous wrote: | | Would like to update my post, the service pack 2 file on the navman site is now 7.99mb and no longer 1.2mb (they must have had the wrong file up over the weekend) and it now works, also I assume if I buy the connectivity software this includes the 2006 smartst desktop software. |
Correct. Connectivity kit IS the SmartST 2006 software! 
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flappers1
GPS: navman f20 navman S50
Joined: 20 May 2007
Posts: 15
Local POI page: 3076
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| Posted: Thu Jun 07, 2007 21:10 Post subject: Re: navman f20 problem need help big time |
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| wavtor wrote: | when i try to conect to my navman f20 it tells me that it failed to conect i do have the f20 pluged in the i have held the power button on the f20 for 3 sec to get the usb screen up i really need help with this please
wavtor |
Turn ON the Navman and wait till main screen starts before connecting to the usb and then to pc...try that
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Slayer
GPS: navman f20 navman S50
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| Posted: Tue Sep 18, 2007 02:08 Post subject: Re: navman f20 problem need help big time |
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I have the same problem,
Updated everything that needs doing, but still will not connect.
And if you try to contact Navman, there website email service always seems to be faulty.
Any more help would be most helpfull.
Regards
Slayer
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Brassed Off
GPS: navman f20 navman S50
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| Posted: Thu May 15, 2008 04:16 Post subject: No workee |
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I followed the instructions posted at the head of this thread but to no avail..My unit still does not connect to the Navman site and I had to reset the the unit..As for Navmans support it is poor...I dont mind paying for a product or service but this mob want way over the odds and I see myself buying another brand in the near future..
Navman should change their name to Naffman me thinks..
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ashley
GPS: navman f20 navman S50
Guest
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| Posted: Tue Apr 14, 2009 22:25 Post subject: Instructions correct |
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I found these instructions to work correctly...
Thanks
Ashley
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