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GPS POI > GPS Forum > TomTom > Tomtom GO 720 did not recognise the USB device

 
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colbrit
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PostPosted: Tue Feb 05, 2008 20:17    Post subject: Tomtom GO 720 did not recognise the USB device Reply with quote

      I just purchased a GO 720 and it works fine in my car but when I connected it to my PC through the USB port. The PC gave me a message saying it did not recognise the USB device.
HELP please like everyone says their support really lacks.
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Guest
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PostPosted: Sat Feb 23, 2008 13:31    Post subject: try this Reply with quote

Ive got this same problem. The site says to hold reset button for 15 seconds then try again. This works for me, only problem is once I take it off the dock, I gotta do the reset everytime I connect the 720 to my comp or I'll get the does not recognize pop up.
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Guest234
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PostPosted: Mon May 19, 2008 04:08    Post subject: TomTom not recognised by pc Reply with quote

I also had a problem with my tomtom not being recognized by my pc, so I contacted tomtom support. They offered several suggestions, one being a software fix (free) but still nothing. They then sent me a free Royal mail box and bag (next day delivery) and said they'd check it and let me know how much it'll cost. If it was too much (max £125) then they'd post it back with no charge made. So off it went, it arrived back 3 days later, with a letter saying no fault was found, but "Hey presto!" it now connects perfectly. Worth a try maybe... Laughing
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Guest
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PostPosted: Fri Dec 12, 2008 06:15    Post subject: Same problem here Reply with quote

Paper clip on the reset button worked for me.
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